Security & Privacy

Privacy Statement

We are committed to protecting your privacy. Only authorized employees within WaterRower, on a need to know basis, use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer and suppliers, unless we are legally required to do so to the appropriate authorities. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by WaterRower will only be in connection with the provision of agreed services and products.